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Service Call >
How to use
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How to use |
1 service unit = 1 hours on site service
Normal office hour
(4 Hrs response): 1X
Off office hour & Saturday(Pre arrange): 1.5X
Sunday & Public Holiday: 2X
Units Calculation includes traveling time for customer located more
than 25 KM range.
30 service units = 30 hours on site service = RM3600.00
1 hour = RM120.00 ONLY!
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NCS Service Call Benefits |
- Multi-vendor Product Support
Cover multiple brands of Server, network equipment, printer, PC &
software.
- Multi-Usage Support
Maintenance/upgrade, troubleshooting & project implementation
coverage.
- Risk free Investment
1-year validity with full refund within six month of service.
- Fast Service Response
4 hours on-site response during normal office hours.
For off office hour support, please pre-arrange with NCS.
- Remote Support On line/On-Call Support
Off site Support if on-site support is not necessary.
- In House Training
Convert units to in house training courses.
- On Line Job Reporting
Track our support incident record and print report through NCS web
site.
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